Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

vastragathaa.com is committed to deliver your order with good quality packaging within a given time frame. We ship throughout the week, except Sundays & Public holidays

Shipping Policies:

DOMESTIC-

  1. Shipping within India is INR 200 per parcel.
  2. Shipping is free on purchases above INR 10000.
  3. Our prices are all inclusive of taxes (only for the state of Madhya Pradesh)
  4. Orders are dispatched within 5-6 working days. Unless otherwise specifically mentioned in the product details.
  5. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at vastragathaa27@gmail.com. within 2 hours of placing the order.

INTERNATIONAL

We do ship internationally however not yet through our website. You can select items and mail us on vastragathaa27@gmail.com to enquire everything about shipping charges etc. We shall process your order from our end.

Which payment methods are accepted in the Online Shop?
  • We accept all major credit cards / debit cards and through online payment gateway.
  • For International transaction
    • 1) PAY PAL payment portal: –
    • Pay via your Credit/Debit card (Visa/Master Card/ American Express/ Diner)
    • You can also pay by visiting www.paypal.com
    • Paypal Account is not needed to make the Payment.
  • For Domestic Transaction (india)

Pay via Razorpay Payment gateway from your Visa / Master Card / Netbanking / Wallet / UPI / EMI / QR / BHIM / GPay / Paytm / PhonePe

We can also help you with order placement by sending you the invoice payment through PAYU payment gateway.

Account Name – SIA’S DESIGNER LOUNGE AND BOUTIQUE

    • Bank- ICICI BANK
    • Account no – 327505500046
    • RTGS / IFSC CODE- ICIC0003275
    • Bank BRANCH- BITTAN MKT BRANCH, E-4/107, Arera Colony, Bhopal (M.P.) PIN Code: 462016 BR.

For security purposes your billing name and address must match that of the Credit/Debit card used for payment. We reserve the right to cancel and refund any order that does not match these criteria.

How long will delivery take?

vastragathaa.com is committed to deliver your order with good quality packaging within a given time frame. We ship throughout the week, except Sundays & Public holidays. Orders are dispatched within 5-6 working days. Unless otherwise specifically mentioned in the product details. Under Custom measurement option, product dispatched date will be extended to 15-20 days. Estimated Dispatch date will be calculated on receiving measurement details from customer.

How secure is shopping in the Online Shop? Is my data protected?

vastragathaa.com ensures that every transaction you conduct online is in a safe and secure environment. To achieve this, vastragathaa.com is protected by Secured Socket Layer (SSL) technology. Vastragathaa.com is safesecure and guaranteed. We provide you with a convenient method of payment through Paypal and Razorpay.

What exactly happens after ordering?

Once the customer has placed an order and the payment has been received, we first need to confirm whether the correct stock is available. …

If ready to ship order than Collecting, sorting and quality check of the order. …

If stitching item than Collecting of raw material, getting measurements, confirming the measurements from customers, cutting, stitching, finishing and finally quality check of the order.

Packaging items….

Prepare for delivery. …

Contact customer.

Do I receive an invoice for my order?

Immediately after placing your order and making the payments you will receive invoice on your email id within 24 working hours mentioned at the time of placing order.

Our Store Address:

Vastragathaa.com
By Sia’S Designer Lounge and Boutique
G 001, Raksha Tower, Chuna Bhatti, Kolar Road, Beside Dominos
Bhopal- 462042 – Madhya Pradesh. India
We’re open Monday – Saturday, 11 a.m. – 7:30 p.m. IST

Send us an email

mail id: vastragathaa27@gmail.com
phone numbers for support: +91 9009222233 whatsapp